The new doctor E. Phillips is really arrogant and doesn’t care about baby patients. I highly recommend NOT using them
Excellent Surgery. Fantastic staff.I wouldn't want to be a patient anywhere else.
Very helpful 👍🏾💪🏾
The female doctor were very helpful nice
HiFemale doctors are very helpful most of them although they are gone to other places ..
This surgery was once one off the best surgery in sparkhill the best doctors and without a doubt has the best receptionist that were very helpful. However now the doctors have changed and are still good. BUT THE RECEPTIONITS ARE AWFULL
Simply the worst surgery Can Everyone please doublecheck the appointment time with these people they make so many mistakes
I wish I could give separate ratings for the medical staff at Springfield Surgery (who I would give 5 stars to) and the reception staff (who I would give 2 stars to, at the most).
The reception staff at this surgery are really rude and impolite. On numerous occasions when I have called there is no courtesy or manners especially from Eileen. She talks down to patients and seems to get into a cat fight rather then just
most people are quick to criticise GP surgeries but i cannot fault this one. The GPs/nurses/staff are first class, helpful and work with you. I've lived all over the country and have never come across a practice as good as this one.
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The service here is dreadful. Absolutely shocking, the manager of this place is a complete joke, very defensive and argumentative. When i was telling her my issue she didn't care kept saying people make mistakes after one of her colleagues
Awful, refused to see an hour bound patient and when they did agree to make an appointment no doctor turned up an hour later. Phone call was made back to the surgery and staff were extremely rude! Unethical, should be shut down!
Very rude reception and doctor. This surgery is just rubbish. You want an appointment? as much climbing the himalaya it will be easier.
Took my son in to have his circumcision done, Was very happy with their service
Absolutly rubbish Doctor. He has never treated me or tried to and always gets the nurses to see though me. The receptionist is also very rude. However the nurses are very caring
Save there appointments for friends or familyClaiming no appointments left Don't bother picking up there calls
-Never any appointments available.-Receptionist sounds clueless and is actually very stupid. The other receptionsts have attitude.
Worst surgery i have ever been to,the nurse there has no remorse for kids when giving immunisations also is very rude, doctors had apparently sent off for scan refferals a year ago which I've still not got appointment for, had to change surgeries and delay my sons immunisations, so happy now that I've changed surgeries
Made me an my wife drag our kids here and said the appointment is changed to next week Stupid people
I have been with this surgery for a number of years and this is because of the kind caring nature of the doctors and staff. The doctors are pleasent, professional and caring and provide a speedy service.